Call us: +86 0755-82563503

Currency: $ US Dollar

Items : %s%s

Transistor Sockets

Compare Image Name Manufacturer Pricing(USD) Quantity Weight(Kg) Size(LxWxH) Datasheet Factory Lead Time Mount Housing Material Packaging Published Series Pbfree Code Part Status Moisture Sensitivity Level (MSL) Termination ECCN Code Gender Contact Finish - Mating Orientation Depth Number of Contacts Length RoHS Status Flammability Rating Lead Free Contact Material Current Rating Radiation Hardening Number of Pins Additional Feature Mounting Type Operating Temperature Voltage - Rated DC Voltage - Rated AC HTS Code Contact Resistance Insulation Resistance Type Lead Length JESD-609 Code Terminal Pitch Body Length or Diameter Body Breadth Insulation Material Number of Rows PCB Contact Pattern Body Depth Contact Style Mating Contact Pitch Dielectric Withstanding Voltage Feature Current Rating (Amps) PCB Contact Row Spacing Material Flammability Rating Row Spacing Pitch - Mating Contact Finish - Post Contact Finish Thickness - Mating Contact Finish Thickness - Post Number of Positions or Pins (Grid) Contact Material - Mating Contact Material - Post Termination Post Length Pitch - Post
116-83-640-41-009101 116-83-640-41-009101 Preci-Dip 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Through Hole Polycyclohexylenedimethylene Terephthalate (PCT), Polyester, Glass Filled Bulk 2012 116 yes Active 1 (Unlimited) Solder EAR99 Gold 40 ROHS3 Compliant UL94 V-0 1A 40 94V-0 Through Hole -55°C~125°C 10mOhm DIP, 0.6 (15.24mm) Row Spacing 3.175mm e3 Elevated, Open Frame UL94 V-0 0.100 2.54mm Tin 29.5μin 0.75μm 40 (2 x 20) Beryllium Copper Brass 0.125 3.18mm 0.100 2.54mm
299-83-620-10-002101 299-83-620-10-002101 Preci-Dip 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Horizontal, Through Hole Polycyclohexylenedimethylene Terephthalate (PCT), Polyester, Glass Filled Bulk 2012 299 yes Active 1 (Unlimited) Solder EAR99 Gold Right Angle 20 ROHS3 Compliant UL94 V-0 1A No 94V-0 Through Hole, Right Angle, Horizontal -55°C~125°C 8536.69.40.40 10mOhm 10000000000Ohm DIP, 0.6 (15.24mm) Row Spacing 3.2512mm e3 0.996 inch 2 RECTANGULAR RND PIN-SKT 0.1 inch 1400VAC V Closed Frame UL94 V-0 0.100 2.54mm Tin 29.5μin 0.75μm 20 (2 x 10) Beryllium Copper Brass 0.128 3.24mm 0.100 2.54mm
614-83-636-31-012101 614-83-636-31-012101 Preci-Dip 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Through Hole Polycyclohexylenedimethylene Terephthalate (PCT), Polyester, Glass Filled Bulk 2012 614 yes Active 1 (Unlimited) Solder EAR99 Gold 36 ROHS3 Compliant UL94 V-0 1A 36 STANDARD: UL 94V-0 Through Hole -55°C~125°C 10mOhm DIP, 0.6 (15.24mm) Row Spacing 3.4544mm e3 Carrier, Open Frame UL94 V-0 0.100 2.54mm Tin 29.5μin 0.75μm 36 (2 x 18) Beryllium Copper Brass 0.136 3.45mm 0.100 2.54mm
550-10-145-15-001101 550-10-145-15-001101 Preci-Dip 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Polycyclohexylenedimethylene Terephthalate (PCT), Polyester, Glass Filled Bulk 2012 550 Active 1 (Unlimited) Solder Gold ROHS3 Compliant Through Hole -55°C~125°C 10mOhm PGA Open Frame 1A UL94 V-0 0.100 2.54mm 10.0μin 0.25μm 10.0μin 0.25μm 145 (15 x 15) Beryllium Copper Brass 0.164 4.16mm 0.100 2.54mm
110-87-314-41-605101 110-87-314-41-605101 Preci-Dip 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Through Hole Polycyclohexylenedimethylene Terephthalate (PCT), Polyester, Glass Filled Bulk 2012 110 yes Active 1 (Unlimited) Solder EAR99 Gold Straight 14 ROHS3 Compliant UL94 V-0 1A No STANDARD: UL 94V-0 Through Hole -55°C~125°C 8536.69.40.40 10mOhm DIP, 0.3 (7.62mm) Row Spacing 3.175mm e3 Open Frame UL94 V-0 0.100 2.54mm Tin Flash 14 (2 x 7) Beryllium Copper Brass 0.125 3.18mm 0.100 2.54mm
550-10-132-14-071101 550-10-132-14-071101 Preci-Dip 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Polycyclohexylenedimethylene Terephthalate (PCT), Polyester, Glass Filled Bulk 2012 550 Active 1 (Unlimited) Solder EAR99 Gold 132 ROHS3 Compliant STANDARD: UL 94V-0 Through Hole -55°C~125°C 8536.69.40.40 10mOhm PGA e4 Open Frame 1A UL94 V-0 0.100 2.54mm 10.0μin 0.25μm 10.0μin 0.25μm 132 (14 x 14) Beryllium Copper Brass 0.164 4.16mm 0.100 2.54mm
612-83-636-41-001101 612-83-636-41-001101 Preci-Dip 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Through Hole Polycyclohexylenedimethylene Terephthalate (PCT), Polyester, Glass Filled Bulk 2012 612 yes Active 1 (Unlimited) Solder EAR99 Gold 36 ROHS3 Compliant UL94 V-0 1A 36 STANDARD: UL 94V-0 Through Hole -55°C~125°C 10mOhm DIP, 0.6 (15.24mm) Row Spacing 7.3914mm e3 Carrier, Open Frame UL94 V-0 0.100 2.54mm Tin 29.5μin 0.75μm 36 (2 x 18) Beryllium Copper Brass 0.291 7.39mm 0.100 2.54mm
546-83-169-17-101135 546-83-169-17-101135 Preci-Dip 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Through Hole Polycyclohexylenedimethylene Terephthalate (PCT), Polyester, Glass Filled Bulk 2012 546 yes Active 1 (Unlimited) Press-Fit Gold ROHS3 Compliant UL94 V-0 1A 169 Through Hole -55°C~125°C 10mOhm PGA 2.4892mm Open Frame UL94 V-0 0.050 1.27mm Tin 29.5μin 0.75μm 169 (17 x 17) Beryllium Copper Bronze 0.098 2.50mm 0.100 2.54mm
110-87-640-41-005101 110-87-640-41-005101 Preci-Dip 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 10 Weeks Through Hole Polycyclohexylenedimethylene Terephthalate (PCT), Polyester, Glass Filled Bulk 2012 110 Active 1 (Unlimited) Solder Gold ROHS3 Compliant UL94 V-0 1A 40 Through Hole -55°C~125°C 10mOhm DIP, 0.6 (15.24mm) Row Spacing Open Frame UL94 V-0 0.100 2.54mm Tin Flash 40 (2 x 20) Beryllium Copper Brass 0.100 2.54mm
116-83-310-41-007101 116-83-310-41-007101 Preci-Dip 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Through Hole Polycyclohexylenedimethylene Terephthalate (PCT), Polyester, Glass Filled Bulk 2012 116 yes Active 1 (Unlimited) Solder EAR99 Gold 10 ROHS3 Compliant UL94 V-0 1A 10 94V-0 Through Hole -55°C~125°C 8536.69.40.40 10mOhm DIP, 0.3 (7.62mm) Row Spacing 3.175mm e3 Elevated, Open Frame UL94 V-0 0.100 2.54mm Tin 29.5μin 0.75μm 10 (2 x 5) Beryllium Copper Brass 0.125 3.18mm 0.100 2.54mm
510-83-121-15-001101 510-83-121-15-001101 Preci-Dip 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Through Hole Polycyclohexylenedimethylene Terephthalate (PCT), Polyester, Glass Filled Bulk 2012 510 Active 1 (Unlimited) Solder Gold ROHS3 Compliant UL94 V-0 1A 121 Through Hole -55°C~125°C 10mOhm PGA 3.175mm Open Frame UL94 V-0 0.100 2.54mm Tin 29.5μin 0.75μm 121 (15 x 15) Beryllium Copper Brass 0.125 3.18mm 0.100 2.54mm
614-83-420-31-012101 614-83-420-31-012101 Preci-Dip 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Through Hole Polycyclohexylenedimethylene Terephthalate (PCT), Polyester, Glass Filled Bulk 2012 614 yes Active 1 (Unlimited) Solder EAR99 Gold 20 ROHS3 Compliant UL94 V-0 1A 20 STANDARD: UL 94V-0 Through Hole -55°C~125°C 8536.69.40.40 10mOhm DIP, 0.4 (10.16mm) Row Spacing 3.4544mm e3 Carrier, Open Frame UL94 V-0 0.100 2.54mm Tin 29.5μin 0.75μm 20 (2 x 10) Beryllium Copper Brass 0.136 3.45mm 0.100 2.54mm
146-83-632-41-036101 146-83-632-41-036101 Preci-Dip 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Through Hole Polycyclohexylenedimethylene Terephthalate (PCT), Polyester, Glass Filled Bulk 2012 146 Active 1 (Unlimited) Press-Fit Gold 32 ROHS3 Compliant UL94 V-0 1A 32 Through Hole -55°C~125°C 10mOhm 10000000000Ohm DIP, 0.6 (15.24mm) Row Spacing 2.794mm 2.54mm 1.6 inch 0.697 inch RECTANGULAR 0.173 inch RND PIN-SKT 0.1 inch 1400VAC V Open Frame 0.3 mm UL94 V-0 0.100 2.54mm Tin 29.5μin 0.75μm 32 (2 x 16) Beryllium Copper Brass 0.110 2.78mm 0.100 2.54mm
518-77-272M20-001106 518-77-272M20-001106 Preci-Dip 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Surface Mount FR4 Epoxy Glass Bulk 2012 518 Active 1 (Unlimited) Solder Gold ROHS3 Compliant UL94 V-0 1A 272 Surface Mount -55°C~125°C 10mOhm PGA 1.5748mm Open Frame UL94 V-0 0.050 1.27mm Flash 272 (20 x 20) Beryllium Copper Brass 0.062 1.57mm 0.050 1.27mm
122-87-304-41-001101 122-87-304-41-001101 Preci-Dip 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Through Hole Polycyclohexylenedimethylene Terephthalate (PCT), Polyester, Glass Filled Bulk 2012 122 Active 1 (Unlimited) Wire Wrap Gold 4 ROHS3 Compliant UL94 V-0 1A 4 Through Hole -55°C~125°C 10mOhm 10000000000Ohm DIP, 0.3 (7.62mm) Row Spacing 9.398mm 0.197 inch 0.398 inch RECTANGULAR 0.193 inch RND PIN-SKT 0.1 inch Open Frame 0.2 mm UL94 V-0 0.100 2.54mm Tin Flash 4 (2 x 2) Beryllium Copper Brass 0.370 9.40mm 0.100 2.54mm
546-87-225-17-003136 546-87-225-17-003136 Preci-Dip 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Through Hole Polycyclohexylenedimethylene Terephthalate (PCT), Polyester, Glass Filled Bulk 2012 546 Active 1 (Unlimited) Press-Fit Gold ROHS3 Compliant UL94 V-0 1A 225 Through Hole -55°C~125°C 10mOhm PGA 2.4892mm Open Frame UL94 V-0 0.050 1.27mm Tin Flash 225 (17 x 17) Beryllium Copper Bronze 0.098 2.50mm 0.100 2.54mm
546-83-182-14-001135 546-83-182-14-001135 Preci-Dip 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Through Hole Polycyclohexylenedimethylene Terephthalate (PCT), Polyester, Glass Filled Bulk 2012 546 Active 1 (Unlimited) Press-Fit Gold ROHS3 Compliant UL94 V-0 1A 182 Through Hole -55°C~125°C 10mOhm PGA 2.4892mm Open Frame UL94 V-0 0.050 1.27mm Tin 29.5μin 0.75μm 182 (14 x 14) Beryllium Copper Bronze 0.098 2.50mm 0.100 2.54mm
550-10-255M16-001152 550-10-255M16-001152 Preci-Dip 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks FR4 Epoxy Glass Bulk 2012 550 Active 1 (Unlimited) Solder Gold ROHS3 Compliant Through Hole -55°C~125°C 10mOhm BGA Closed Frame 1A UL94 V-0 0.050 1.27mm 10.0μin 0.25μm 10.0μin 0.25μm 255 (16 x 16) Brass 0.086 2.20mm 0.050 1.27mm
123-83-652-41-001101 123-83-652-41-001101 Preci-Dip 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Through Hole Polycyclohexylenedimethylene Terephthalate (PCT), Polyester, Glass Filled Bulk 2012 123 Active 1 (Unlimited) Wire Wrap Gold 52 ROHS3 Compliant UL94 V-0 1A 52 Through Hole -55°C~125°C 10mOhm 10000000000Ohm DIP, 0.6 (15.24mm) Row Spacing 12.954mm 2.54mm 2.597 inch 0.697 inch RECTANGULAR 0.193 inch RND PIN-SKT 0.1 inch 1400VAC V Open Frame 0.6 mm UL94 V-0 0.100 2.54mm Tin 29.5μin 0.75μm 52 (2 x 26) Beryllium Copper Brass 0.510 12.95mm 0.100 2.54mm
146-87-308-41-035101 146-87-308-41-035101 Preci-Dip 1.1617
Add to Cart

Min: 1

Mult: 1

0.00000000 download 10 Weeks Through Hole Polycyclohexylenedimethylene Terephthalate (PCT), Polyester, Glass Filled Tube 2012 146 Active 1 (Unlimited) Press-Fit EAR99 Female Gold Straight 10.1mm 8 10.1mm ROHS3 Compliant Copper 1A No Through Hole -55°C~125°C 150V 100V 10mOhm 10GOhm DIP, 0.3 (7.62mm) Row Spacing Polychlorinated 2 RECTANGULAR RND PIN-SKT 0.1 inch 1400VAC V Open Frame UL94 V-0 7.62 mm 0.100 2.54mm Tin Flash 8 (2 x 4) Beryllium Copper Brass 0.150 3.81mm 0.100 2.54mm
117-83-668-41-105101 117-83-668-41-105101 Preci-Dip 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Through Hole Polycyclohexylenedimethylene Terephthalate (PCT), Polyester, Glass Filled Bulk 2012 117 Active 1 (Unlimited) Solder Gold 68 ROHS3 Compliant UL94 V-0 1A 68 Through Hole -55°C~125°C 10mOhm 10000000000Ohm DIP, 0.6 (15.24mm) Row Spacing 3.175mm 2.398 inch 0.694 inch 0.22 inch RND PIN-SKT 0.07 inch 1400VAC V Open Frame UL94 V-0 0.070 1.78mm Tin 29.5μin 0.75μm 68 (2 x 34) Beryllium Copper Brass 0.125 3.18mm 0.070 1.78mm
546-87-528-21-121147 546-87-528-21-121147 Preci-Dip 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Through Hole Polycyclohexylenedimethylene Terephthalate (PCT), Polyester, Glass Filled Bulk 2012 546 Active 1 (Unlimited) Press-Fit Gold ROHS3 Compliant UL94 V-0 1A 528 Through Hole -55°C~125°C 10mOhm PGA 2.4892mm Open Frame UL94 V-0 0.050 1.27mm Tin Flash 528 (21 x 21) Beryllium Copper Bronze 0.098 2.50mm 0.100 2.54mm
123-87-318-41-001101 123-87-318-41-001101 Preci-Dip 2.4135
Add to Cart

Min: 1

Mult: 1

0.00000000 download 10 Weeks Through Hole Polycyclohexylenedimethylene Terephthalate (PCT), Polyester, Glass Filled Bulk 2012 123 Active 1 (Unlimited) Wire Wrap Gold 18 ROHS3 Compliant UL94 V-0 1A 18 Through Hole -55°C~125°C 10mOhm 10000000000Ohm DIP, 0.3 (7.62mm) Row Spacing 12.954mm 2.54mm 0.897 inch 0.398 inch RECTANGULAR 0.193 inch RND PIN-SKT 0.1 inch 1400VAC V Open Frame 0.3 mm UL94 V-0 0.100 2.54mm Tin Flash 18 (2 x 9) Beryllium Copper Brass 0.510 12.95mm 0.100 2.54mm
614-87-328-31-012101 614-87-328-31-012101 Preci-Dip 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Through Hole Polycyclohexylenedimethylene Terephthalate (PCT), Polyester, Glass Filled Bulk 2012 614 yes Active 1 (Unlimited) Solder EAR99 Gold 28 ROHS3 Compliant UL94 V-0 1A 28 STANDARD: UL 94V-0 Through Hole -55°C~125°C 8536.69.40.40 10mOhm DIP, 0.3 (7.62mm) Row Spacing 3.4544mm e3 Carrier, Open Frame UL94 V-0 0.100 2.54mm Tin Flash 28 (2 x 14) Beryllium Copper Brass 0.136 3.45mm 0.100 2.54mm
510-83-175-16-071101 510-83-175-16-071101 Preci-Dip 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Through Hole Polycyclohexylenedimethylene Terephthalate (PCT), Polyester, Glass Filled Bulk 2012 510 Active 1 (Unlimited) Solder Gold ROHS3 Compliant UL94 V-0 1A 175 Through Hole -55°C~125°C 10mOhm PGA 3.175mm Open Frame UL94 V-0 0.100 2.54mm Tin 29.5μin 0.75μm 175 (16 x 16) Beryllium Copper Brass 0.125 3.18mm 0.100 2.54mm
116-83-322-41-013101 116-83-322-41-013101 Preci-Dip 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Through Hole Polycyclohexylenedimethylene Terephthalate (PCT), Polyester, Glass Filled Bulk 2012 116 yes Active 1 (Unlimited) Solder EAR99 Gold 22 ROHS3 Compliant UL94 V-0 1A 22 94V-0 Through Hole -55°C~125°C 8536.69.40.40 10mOhm DIP, 0.3 (7.62mm) Row Spacing 3.175mm e3 Elevated, Open Frame UL94 V-0 0.100 2.54mm Tin 29.5μin 0.75μm 22 (2 x 11) Beryllium Copper Brass 0.125 3.18mm 0.100 2.54mm
116-83-328-41-008101 116-83-328-41-008101 Preci-Dip 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Through Hole Polycyclohexylenedimethylene Terephthalate (PCT), Polyester, Glass Filled Bulk 2012 116 yes Active 1 (Unlimited) Solder EAR99 Gold 28 ROHS3 Compliant UL94 V-0 1A 28 94V-0 Through Hole -55°C~125°C 8536.69.40.40 10mOhm DIP, 0.3 (7.62mm) Row Spacing 3.175mm e3 Elevated, Open Frame UL94 V-0 0.100 2.54mm Tin 29.5μin 0.75μm 28 (2 x 14) Beryllium Copper Brass 0.125 3.18mm 0.100 2.54mm
115-83-964-41-001101 115-83-964-41-001101 Preci-Dip 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 10 Weeks Through Hole Polycyclohexylenedimethylene Terephthalate (PCT), Polyester, Glass Filled Bulk 2012 115 Active 1 (Unlimited) Solder Gold ROHS3 Compliant UL94 V-0 1A 64 Through Hole -55°C~125°C 10mOhm DIP, 0.9 (22.86mm) Row Spacing 2.413mm Open Frame UL94 V-0 0.100 2.54mm Tin 29.5μin 0.75μm 64 (2 x 32) Beryllium Copper Brass 0.095 2.41mm 0.100 2.54mm
116-87-312-41-007101 116-87-312-41-007101 Preci-Dip 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Through Hole Polycyclohexylenedimethylene Terephthalate (PCT), Polyester, Glass Filled Bulk 2012 116 yes Active 1 (Unlimited) Solder EAR99 Gold 12 ROHS3 Compliant UL94 V-0 Lead Free 1A 12 94V-0 Through Hole -55°C~125°C 8536.69.40.40 10mOhm DIP, 0.3 (7.62mm) Row Spacing 3.175mm e3 Elevated, Open Frame UL94 V-0 0.100 2.54mm Tin Flash 12 (2 x 6) Beryllium Copper Brass 0.125 3.18mm 0.100 2.54mm
123-83-640-41-001101 123-83-640-41-001101 Preci-Dip 0.0000
RFQ

Min: 1

Mult: 1

0.00000000 download 10 Weeks Through Hole Polycyclohexylenedimethylene Terephthalate (PCT), Polyester, Glass Filled Bulk 2012 123 Active 1 (Unlimited) Wire Wrap Gold 40 ROHS3 Compliant UL94 V-0 1A 40 Through Hole -55°C~125°C 10mOhm 10000000000Ohm DIP, 0.6 (15.24mm) Row Spacing 12.954mm 2.54mm 1.997 inch 0.697 inch RECTANGULAR 0.193 inch RND PIN-SKT 0.1 inch Open Frame 0.6 mm UL94 V-0 0.100 2.54mm Tin 29.5μin 0.75μm 40 (2 x 20) Beryllium Copper Brass 0.510 12.95mm 0.100 2.54mm
Settings Need Help?
Top FAQ's

How can I quickly find answers to my questions?

Please visit the Help & Support area of our website to find information regarding ordering, shipping, delivery and more.

What is my Order Status?

Registered users can track orders from their account dropdown, or click here. *Order Status may take 12 hours to update after initial order is placed.

How do I return product?

Users can begin the returns process by starting with our Returns Page.

How do I find price and availability?

Quotes can be created by registered users in myLists.

How do I create a 'HK JDW' Account?

Visit the Registration Page and enter the required information. You will receive an email confirmation when your registration is complete.

United Kingdom/GBP Summary
Fast Shipping Fast Delivery

Orders are typically delivered to United Kingdom within 48 hours depending on location.

Free Shipping Free Shipping

Free delivery to United Kingdom on orders of £33 or more. A delivery charge of £12 will be billed on all orders less than £33.

Incoterms Incoterms

DDP (Duty and customs paid by HK JDW)

Payment Options Payment Types

Credit account for qualified institutions and businesses

Payment in Advance by Wire Transfer

Visa Mastercard American Express PayPal Apple Pay Google Pay

Marketplace Marketplace Product

More Products From Fully Authorized Partners

Average Time to Ship 1-3 Days, extra ship charges may apply. Please see product page, cart, and checkout for actual ship speed.

Incoterms: CPT (Duty, customs, and applicable VAT/Tax due at time of delivery)

For more information visit Help & Support